BERG PlayBase products are backed by a comprehensive warranty, ensuring customers receive durable and high-quality outdoor equipment. Here’s an overview of the warranty coverage:
Warranty Coverage:
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PlayBase Frame:
- Standard Warranty: 10 years from the date of purchase.
- Extended Warranty: An additional 3 years (totaling 13 years) if specific conditions are met.
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Components & Accessories:
- Warranty Period: 2 years from the date of purchase.
Important Notes:
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To qualify for the warranty, customers must provide a valid proof of purchase, such as an invoice.
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The warranty does not cover issues resulting from unintended use, normal wear and tear, exposure to sunlight, storm damage, or rust on the frame and other metal parts.
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Overloading the product beyond its maximum weight capacity and other forms of unintended use, as specified in the product manual, are excluded from warranty coverage.
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Warranty terms may vary based on regional legislation.
For detailed information and specific conditions related to the BERG PlayBase warranty, customers are advised to consult the official warranty document.
By understanding and adhering to these warranty terms, customers can ensure they maximize the lifespan and enjoyment of their BERG PlayBase products.